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Companies > Jeff Lilly Restorations, Ltd. > Unhappy customer Post Reply
Author Topic
gswaybrightPosted - 30 December 2002 10:29  Email Poster  Edit Message
After over a year, $60k+ and much grief in dealing with Jeff, I withdrew my restoration project to find someone who would work to meet my restoration objectives rather than his own. The shop that finished the job identified countless examples of uneccessary work or work that was contrary to my objectives. I'm more than happy to provide additional detail in response to direct inquiries.
Jeff LillyPosted - 7 April 2003 14:55  Email Poster  Edit Message
Dear Sirs,

If you are going to allow someone the right to express their concern or point of view about someone else then you should also allow the shops point of view. My name is Jeff Lilly and our shop started the project of Steven Waybright Sunbeam Tiger of which you have listed his critical remarks about my shop. I never promised to finish Mr. Waybrights car for any amount of money. We work by the hour and we can prove every minute we put in to his car. He agreed to this hourly charge in the beginning and could of stopped the project any time he felt it was necessary. He made up his own mind how much he wanted to spend which was wrong because we have minimum quality guidelines and the money he spent was not enough to stay within our minimum standards and complete a car that was being built custom which required much custom fabrication, R and D and so on. We gave Steven 100% in all we did and it was the condition of his car and a limited budget that he made up in his own mind that made it impossible for us to finish.

Jeff Lilly

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